UIT Alert: VMware Host Neo3esx09
Current Status
VM Host Neo3esx09 Rebooted
Resolution Statement
Actions and Root Causes
An emergency reboot of one of the nodes (NEO3ESX09) was completed to prevent further problems and to continue analysis of the whole cluster without suffering a major service disruption.
Affected Services
- SharePoint
- Network file space
Event Updates
Infrastructure services became unavailable.
The following services were unavailable for the listed durations.
- Network Node Manager - 2 hrs. 19 min
- Remedy - 3 hrs. 21 min
- Student Services – CoogRadio - 1 hrs. 25 min
- SharePoint 2010 - 1 hrs. 36 min
- Law - Student file server - 2 hrs. 20 min
Services were restored after the reboot processes were completed. An additional hour was required to restore Remedy services.